At Mini 4WD Egypt, we want every customer to feel secure when shopping with us, which is why we provide a clear and transparent return and refund policy. Our goal is to ensure that your experience is smooth and worry-free, and that you know exactly what to expect if there is ever an issue with your order.

We accept returns only in the case of defective or damaged products. This ensures that all items we sell remain brand new, authentic, and in excellent condition for our valued customers. If your order arrives with a defect or damage, you are entitled to request a return within seven (7) days of receiving your package. Non-defective items are not eligible for return or exchange.

Return shipping for defective items is always free of charge, and we never apply any hidden costs or restocking fees. Simply contact us with your order number and details of the issue, and our support team will confirm your eligibility and provide step-by-step instructions on how to return the product safely. Once the item is received and inspected, we will process your refund within five to seven (5–7) business days. Refunds are issued back to your original payment method unless another arrangement is agreed upon.

This return policy applies to all purchases made through our official website, mini4wdegypt.com. It is available in English and accessible at any time without the need for login, so customers can easily review it before making a purchase.

If you have any questions about your order, returns, or refunds, please reach out to us directly at solimanelbagy@gmail.com. Our team is always ready to help you with friendly, fast, and reliable service. Shop with Mini 4WD Egypt knowing your satisfaction and trust are our top priorities.